Vancouver-based Ostara helps protect precious water resources by changing the way cities around the world manage excess nutrients both in wastewater streams and due to fertilizer runoff. The company’s nutrient management solutions recover otherwise polluting nutrients, phosphorus and nitrogen, from municipal and industrial water streams, and transform them into a continuous-release, eco-friendly fertilizer marketed as Crystal Green®.

Due to the accelerating growth of the company, Ostara is ready to add the first dedicated Director of Talent & Culture to the team. As the initial human resources leader in the company, you will be tasked with building the HR function from the ground up. Working as part of a collaborative leadership team, you will be responsible for all activities related to employee relations, talent acquisition, employee retention, professional development, and employee engagement. You will work on a diverse mix of projects and programs from HR planning and guiding managers through recruitment initiatives, to identifying and supporting high potential employees and defining employee development needs. You will be responsible for reviewing current processes and recommending improvements as needed, including policy development and compensation and benefits reviews. Logistical support for remote managers and their employees will also be part of the mandate as the team expands to other geographic locations.

This stand-alone HR role requires a mature and adaptable HR leader who understands best practices, has a high level of initiative, has a strong work ethic, and displays common sense and good judgment. Outstanding interpersonal, communication, and analytical skills are required. High energy and creativity are important personal attributes that you bring as well. A positive, can-do attitude and inclination to jump in and do whatever is needed to get the job done is essential.


Reporting to the CFO and working closely with the CEO, the Director of Talent & Culture is responsible for:

• Providing guidance and coaching to managers and the leadership team on employee relations and HR matters in general

• Managing the recruitment and hiring process, from supporting managers in developing roles to conducting interviews and liaising with external consultants

• Providing guidance and support to hiring managers in planning for and selecting talent that fits with the organization’s objectives

• Overseeing and developing HR policies and procedures for the entire organization – often from scratch; ensuring localization for US and European offices

• Maintaining oversight of compensation planning and working closely with the CFO and CEO on executing compensation and benefits reviews

• Participating in assessing and implementing HR technologies that support process improvements such as skills testing, applicant tracking, learning management
• Collaborating with managers to review, source and manage training and development initiatives to continue developing employees at all levels
• Identifying and supporting high potential employees in their career progression within Ostara

• Developing and leading the performance planning, coaching, and assessment process across the organization
• Providing advice to managers regarding performance management issues and termination

• Defining, designing and conducting employee surveys and utilizing strategies to measure and improve employee satisfaction

• Developing innovative engagement programs and recognition programs to foster community and enhance already strong retention

• Overseeing internal messaging and communications to staff regarding corporate initiatives, achievements, and standards
• Managing other generalist duties, activities or processes as required


Education and Experience:

• Degree or Diploma in Human Resources Management, Organizational Development or related discipline

• CPHR designation or CPHR in progress is desirable

• Minimum of 7 to 10 years of HR experience, including 3 to 5 years in management or stand-alone HR roles

• Experience working in a small/medium sized but rapidly growing technology development environment, professional services delivery organization, or engineering firm preferred

• Experience with oversight of US HR operations and international office setup

• Well versed in HRIS and tools for HR functions such as recruitment, training, performance management, feedback and rewards

• Current knowledge of HR best practices in recruitment and retention, employee relations and compensation planning

Knowledge, Skills and Abilities:

• Knowledgeable and current in best practices for recruiting and talent management; always learning

• Ability to present confidently and professionally as an ambassador for the organization

• Ability to quickly develop an understanding of the organization’s business and culture

• Strong business acumen and judgment - able to effectively balance employee needs with competing business demands

• Strong technical aptitude, advanced skills in Word and Excel, and skilled at using HRIS and social recruitment tools

• Attuned to people and personalities and able to identify strong organizational fit

• Strong interpersonal skills with ability to develop and maintain respectful and professional working relationships with varying personalities and diverse cultures at all levels of an organization domestically and internationally

• Independent and self-motivated while possessing the desire to work in a collaborative work environment

• Strong communication skills with ability to present professionally both orally and in writing

• Critical and strategic thinking skills - ability to assess situations objectively, apply good reasoning, develop strategies and make decisions independently

• Adaptable and flexible - ability to cope with ambiguity in an emerging and constantly changing environment

• Highly organized with ability to prioritize multiple tasks in a quick turnaround environment as well as delivering on longer-term projects

To Apply: Please submit a resume and cover letter to Anna Shojania.